Privacy Policy.
This policy explains what information Cubelenz Real Estate Agents VA collects, how we use it, and the choices you have — including for SMS/text messaging.
1. Who we are
Cubelenz Real Estate Agents VA ("Cubelenz", "we", "us" or "our") provides virtual assistant services to real estate agents, teams and brokerages. This Privacy Policy applies to the information we collect through our website, contact and booking forms, email, phone and SMS/text messaging.
2. Information we collect
We collect information you provide directly, such as when you fill out a contact or discovery-call form, book a call, email us, or opt in to receive SMS messages. This may include your name, email address, phone number, company or brokerage name, and details about your business you choose to share with us.
We also collect limited technical information automatically, such as browser type, device information and pages visited, to help us understand how our website is used.
3. How we use your information
- To respond to your inquiries and schedule discovery calls
- To provide, maintain and improve our virtual assistant services
- To send appointment reminders, account updates and support messages by email, phone or SMS, where you have provided a phone number and consented to text messages
- To understand and improve how visitors use our website
- To comply with legal obligations
4. SMS / text messaging data
If you opt in to receive SMS messages from Cubelenz, we use your mobile number and the fact of your consent solely to deliver the messages described in our SMS Terms — such as appointment or discovery-call reminders, account notifications and support replies.
Message frequency may vary. Message and data rates may apply. You can withdraw consent and stop messages at any time — see SMS Terms for how.
5. Cookies and similar technologies
Our website may use cookies or similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings; disabling them may affect some site features.
6. How we share information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as hosting, email delivery, SMS/texting platforms and customer relationship management tools), each of whom is only permitted to use it to provide services to us, or when required by law, to protect our rights, or in connection with a business transfer.
7. Data security
We use reasonable administrative, technical and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices
- You may opt out of SMS messages at any time by replying STOP, as described in our SMS Terms
- You may unsubscribe from marketing emails using the link in those emails
- You may request access to, correction of, or deletion of your personal information by contacting us below
9. Children's privacy
Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 13.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Continued use of our website or services after an update constitutes acceptance of the revised policy.
11. Contact us
Questions about this Privacy Policy or your information can be sent to:
Cubelenz Real Estate Agents VA
Email: contact@cubelenz.com
Phone: +1 (231) 261-6527